Privacy Policy
Your privacy matters. This page explains, in plain language, what information this website gathers when you visit, why it is needed and what choices you have. It should be read alongside our Terms of Use, which set out the wider rules for using the site.
Information we gather
Most visitors can browse without telling us anything about themselves. We may still receive:
- Details you choose to share, such as your name and email address when you send a message or sign up for updates.
- Basic visit information, such as the type of device and browser you use, the pages you view, how long you stay and the general region you are browsing from.
We do not knowingly collect information from anyone under 18.
How it is used
Information is used only for clear, limited purposes:
- to reply to questions and messages;
- to keep the site working smoothly and fix problems;
- to understand which pages are helpful so content can be improved;
- to send updates, but only if you have asked for them.
We never sell your personal details.
Cookies
Cookies are small text files saved by your browser. Some are essential for the site to load properly; others help us count visits or remember your preferences. You can block or delete cookies at any time through your browser settings. Turning off non-essential cookies will not stop you reading the site, although a few features may behave differently.
Sharing with others
We may rely on trusted service providers, for example for hosting, email delivery or visitor statistics. They receive only what they need to do their job and must protect it. Some pages contain links to other websites; once you leave this site, their own privacy policies apply, so it is worth checking them. We will also share information if the law requires it.
Keeping data safe
We use sensible safeguards, including secure connections and restricted access, to protect your information. Data is kept only for as long as it is genuinely needed and is then deleted. No online system is completely risk-free, but we take reasonable care at every step.
Your rights
Under UK data protection law you may ask to:
- see the information we hold about you;
- correct anything inaccurate;
- have your details deleted;
- object to or limit how your information is used;
- withdraw consent, such as unsubscribing from emails.
You may also complain to the Information Commissioner's Office if you are unhappy with how your data has been handled.
Updates to this policy
This policy may be revised from time to time to reflect new features or legal requirements. Any changes will appear on this page, so please check back occasionally.
Get in touch
Questions or requests about your privacy can be sent to info@robinsonpolytunnels.co.uk, or you can use our Contact page. We aim to reply promptly.