Get in Touch With Us
Thank you for visiting. Whether you have a question, a correction, a suggestion or simply some feedback, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply as clearly and helpfully as we can.
How to Reach Us
The quickest way to contact us is by email. Please write to info@robinsonpolytunnels.co.uk and we will aim to respond within two to three working days. At busier times it may take a little longer, but your message will not be forgotten.
What You Can Contact Us About
To help us point your message in the right direction, it is useful to mention the reason for writing in your subject line. Common reasons include:
- Corrections: if you spot something that looks out of date or inaccurate, tell us which page it is on and what you think should change.
- General questions: if something on the site is unclear, we are happy to explain it in plainer terms.
- Feedback and ideas: suggestions for new topics or ways to make the site easier to use are always welcome.
- Partnership or media enquiries: please include your name, the organisation you represent and a short outline of your request.
Tips for a Faster Reply
A few small details can save time for everyone. Include a link to the page you are writing about, describe the issue in a sentence or two, and add a screenshot if it helps show what you mean. Please do not send passwords, bank details or other sensitive personal information by email, as we will never need them.
What We Cannot Help With
We are an independent information website. We do not run any accounts, handle payments or have access to records held by other businesses. If you have a problem with a service you have signed up to elsewhere, the best first step is to contact that provider directly through its own support channels.
How We Handle Your Message
Any details you share with us are used only to read and answer your enquiry. You can learn more about how we store and protect information in our Privacy Policy. For the general rules that apply when using this website, including how our content may be shared, please read our Terms of Use.
Looking After Yourself
If anything you have read here has left you feeling worried or unsure, please take a break and talk to someone you trust. Reaching out is always a sensible step, and there is no question too small to ask.
We look forward to hearing from you.